Privacy Policy

Introduction

Welcome to Rastura. Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

• Account Information: name, email address, phone number, business name and other details you provide when creating an account.
• Transaction Data: billing details, payment method metadata, transaction timestamps and status (we do not store full card or sensitive payment credentials).
• Usage Data: pages visited, features used, IP address, device & browser information, and logs.
• Cookies & Tracking: cookies and similar technologies to improve the site, remember preferences, and measure usage.

How We Use Your Information

We use the information we collect to:

• Provide, maintain and improve our services.
• Process transactions and send transactional emails (invoices, receipts, notifications).
• Communicate about product updates, security alerts, and support responses (you can opt out of marketing emails).
• Detect and prevent fraud or abuse.
• Comply with legal obligations.

Sharing & Third Parties

We may share your data with service providers who perform services on our behalf (e.g., payment processors, hosting providers, analytics providers). We require them to protect your data and only process it for specified purposes.

We may also disclose information to comply with laws, respond to legal requests, or protect rights, property or safety.

Payments & Sensitive Data

We do not store full payment card details on our servers. Payments are processed by third-party payment processors (such as Razorpay, Stripe, or others depending on your configuration). For questions about payments, please refer to your chosen payment provider's privacy policy.

Cookies & Tracking

We use cookies to operate the site and provide analytics. You can control cookies through your browser settings. Disabling cookies may affect site functionality.

Data Retention

We retain personal data as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. If you want your account deleted, contact us at the address below — we'll guide you through the process.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal data, or restrict or object to certain processing. To exercise these rights, contact us using the details below.

Security

We implement reasonable technical and organizational measures to protect personal data. However, no system is completely secure — if you suspect a security issue, please contact us immediately.

Children

Our services are not directed to children under 13. We do not knowingly collect personal data from children under 13. If you believe we have collected such data, contact us and we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page.

Contact Us

For questions or to exercise your privacy rights, contact us at:

Email: support@rastura.com
Address: (Add your company address here)